Dissertation Prospectus (Dissertation Sample)

Dissertation Prospectus
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Introduction
The technical advancements that are taking place have had a tremendous impact on mobile banking. Mobile banking, by definition, is the process of conducting financial transactions utilizing a variety of mobile devices. Smartphones, for instance, are already in use since the introduction of mobile banking. A lot of entities have benefited from the emergence of smartphones banking as a consequence of technical improvements. Unless a transaction requires individuals to physically visit a bank, businesses have chosen out of teller-based operations and have fully embraced the usage of mobile banking. Furthermore, the banking industry has benefited because it has been responsible for distributing the service to a variety of clientele (Rajput, 2019). Furthermore, the development of mobile banking has enabled users to create a variety of mobile online banking that have been crucial in ensuring the success of a variety of transactions with a great deal of convenience (de Oliveira Santini et al., 2018). The development of the mobile banking concept is also critical since it has removed the paper transaction, which can be time-consuming when dealing with large sums of money. The introduction of electronic banking has changed the role of many tellers as well (Rajput, 2019). Before the arrival of tech-enabled mobile banking, a teller had to approve each transaction that a client wanted to complete (Rajput, 2019). Also because tellers had to cope with such a large number of patients, this work was highly demanding. The emergence of mobile banking, on the other hand, has slowed the movement of people to different banks because they can now complete part of their transactions on the go (de Oliveira Santini et al., 2018). As a result, unlike in the past, when there was a significant stream of consumers to the banks, bankers now have less work to accomplish.
Although the advent of the mobile banking idea has numerous benefits, it is also necessary to investigate some of the drawbacks associated with these unique means of transferring funds between banks and multiple internet applications. Exploring these issues allows bankers and consumers to better understand the risks they may face during the transaction process (Rajput, 2019). The identification of problems is critical since it aids in their resolution, resulting in a successful banking procedure and fewer customer complaints.
Background Statement
Both client as well as the teller find the banking transaction difficult. Prior to the arrival of numerous mobile banking apps, the entire process had to be completed manually. A customer had to go to the bank and to have the transaction approved by a teller. A client who wants a transaction during banking off has been caught in this situation since the personnel would not work past a certain time limit. The banking industry has undoubtedly been revolutionized by technological breakthroughs. The advantages that come with the emergence of smartphones banking applications outweigh the constraints that clients confront, particularly in terms of physical movement to banks.
Various studies consider mobile banking's acceptability as a significant step forward in the banking industry. According to Lin (2011), mobile commerce has received widespread acceptance among both clients or individual banks. Various studies have been conducted, according to the researcher, to determine the inventive role that technological progress has given to the banking sector. Furthermore, the research show that there are a variety of benefits associated with new of mobile payments to diverse clientele. The studies go into greater detail on these benefits, particularly how they connect to the consumers (Rajput, 2019). Although there are several publications that promote the usage of mobile banking, particularly for various client bases, studies on the benefits of mobile payment systems on specific firms are scarce (Rajput, 2019). Because there has been little evidence on the effects of mobile banking on private companies, it would be a guess to say that most businesses praise it for its efficiency. There is a paucity of research on the effects of mobile banking on personal individuals and businesses. Exploring the entire notion of mobile banking is critical because it aids in assessing the benefits and drawbacks of the new system. Determining the benefits of the mobile banking system aids in the creation of solutions that can assist minimize money losses caused by various flaws (Rajput, 2019). The impact analysis research is important since it will lay out some of the benefits and drawbacks of mobile banking, as well as the need for developing solutions to close gaps that could lead to money losses.
Problem Statement
The transfer of money from one person to the other is quite delicate. Businesses are extremely cautious about how they transfer money through one customer to the next. As a result, everyone will choose a transaction mechanism that ensures high efficiency and security. As a result of technological improvements, mobile banking has substantially aided in the streamlining of different financial accounts from different individuals (SASONO et al., 2021). Companies, for instance, rely on banking services and would benefit from a system that allows them to track cash flow, conduct audits, and examine various transactions. The businesses also make appropriate plans based on a thorough examination of the previous day's transactions. Unlike conventional brick and mortar banking, the mobile banking system would make it simple for such businesses to examine their transaction history, audit, and prepare for the next day's activities.
Furthermore, the change of the banking system from a traditional to a modern online platform has greatly boosted convenience for a variety of businesses and individuals. As previously said, the convenience stems from the fact that businesses and individuals do not need to be physically available in banking halls to guarantee that transactions are completed (Rajput, 2019). Mobile banking's convenience has enhanced efficiency at both the individual and commercial entity level thus far (SASONO et al., 2021). Since mobile baking takes less time, the time that would have been squandered by physically going to the bank to conduct a transaction in the midst of huge lines is spent on something else. The increased productivity is also due to the fact that there are less instances of errors when conducting an online banking operation. In certain cases, the internet banking procedure is automated to reduce the risk of errors occurring during a transaction.
Although there is an unending list of benefits connected with mobile banking, particularly in terms of efficiency and productivity, it is critical to recognize that the e-banking system has a number of flaws (Rajput, 2019). Fraudulent operations, such as hacking into some mobile banking systems, are among the incidents that are discussed on a regular basis. Without a solid framework in place to solve such issues, people may be forced to abandon mobile banking and return to the old teller-based banking system in the hopes of ensuring security. It is critical to investigate the problems, determine their sources, and devise effective solutions to address them. As a result, the study aims to look into the effects of the electronic banking system on businesses and consumers. In this digital age, ignoring the challenges and hazards of mobile banking might be fatal.
Purpose Statement
It is fundamental to understand the idea of mobile banking with both clients and businesses. Currently, a number of banks are utilizing mobile banking services to aid in enables to achieve for both individuals and businesses (SASONO et al., 2021). Access to bank information, support programs, marketing, and news are just a few of the services provided by mobile banking firms (SASONO et al., 2021). Clients benefit from the services because they receive relevant information, including real-time changes. Although the benefits of mobile banking are critical in today's digital society, it is also critical to grasp the negative aspects of mobile payments and be informed of some of the issues that can arise.
Customers have always voiced a variety of grievances. The majority of the accusations concern fraudulent activities involving mobile banking services (SASONO et al., 2021). As a result, performing this research is critical in a number of ways. The study's goal is to look into a need for mobile payments for both consumers and businesses. It includes both the benefits and drawbacks related to the banking system (SASONO et al., 2021). Exploring the 2 aspects of mobile banking allows various groups of people to determine not whether they should use it. Furthermore, identifying the flaws in the mobile banking services allows people to devise a variety of techniques that are crucial in preventing any fraudulent behavior linked with mobile banking.
The study is also important since it examines the influence of mobile payments in the workplace. Due to the physical proximity of the two parties, conducting transactions between commercial firms and clients was initially difficult. However, with the emergence of smartphones banking into the commercial world, such issues were no longer an issue. Even though the system is praised for its transaction efficiency, it is critical to hear from customers and company owners about the benefits of mobile banking as well as the drawbacks they have encountered. Exploring the many benefits and drawbacks of mobile baking apps allows researchers to recommend techniques for enhancing the app's ...